FAQ

FAQ - Frequently Asked Questions

Registration and User Account

You can create an account by clicking on Sign up and then creating your role: Artist, Manager, Producer, Label, Cultural Institute, or Fan. You will need to provide a valid email address and a password.

Check your inbox or spam folder for the confirmation email. If the problem persists, contact support through the Help & Support section.

Oui, dans Paramètres du compte > Informations personnelles.

Yes. You can request permanent deletion in Account Settings or via support.

ARTISTIC PROFILE

A profile is a professional space designed as a complete artistic portfolio : biography, news, works, CV, photos, services, shop.

Tout artiste ou professionnel de l’art :

  • Musiciens
  • Acteurs
  • Réalisateurs
  • Danseurs
  • Stylistes/Designers
  • Artistes visuels
  • Acteurs/Actrices
  • Entreprises, labels, managers…

Yes. You can :

✔ Edit your bio

✔ Add a cover photo

✔ Highlight sections

✔ Add images, videos, excerpts…

ARTISTIC BLOG

It’s a modular space where you can :

  • Publish articles, videos, and photos
  • Share behind-the-scenes content
  • Create mini-books
  • Release teasers and announcements
  • Document your projects

Yes, via Premium content.

MARKETPLACE
  • Artworks (physical or digital)
  • Artistic services
  • Ticketing
  • Merchandising
  • Training / Masterclasses

ArtsUnivers uses secure and compliant service providers (Stripe, PayPal or equivalent).

Yes. The fees are detailed in the Marketplace Terms and Conditions.

SECURITY & MODERATION

Each page has a Report button. A moderation team reviews the request within a maximum of 72 hours.

  • Violent content
  • Hate speech
  • Explicit nudity
  • Counterfeiting
  • Scams
  • Identity theft
ARTSUNIVERS PROJECTS

ArtsUnivers is developing:

  • The ArtsUnivers Show
  • ArtsUnivers Concerts
  • ArtsUnivers Tours
  • The ArtsUnivers Show (original productions)
  • The FirstAr Festival
  • Artistic Competitions

By submitting your application via your Profile or via the official pages.

COMPANIES, LABELS & MANAGERS

Oui. Les labels, les managers, les programmeurs et les entreprises peuvent créer leur Espace Professionnel.

  • Artist Catalog
  • Channel Videos
  • Record Library
  • Mini-Books for Artists
  • Access to Verified Profiles
  • Advanced Artist Search
  • Booking
  • Calendar Management
  • Analysis and Statistics
PARTNERS, BRANDS, SPONSORS

La pagePartenaires présente toutes les opportunités. Vous pouvez soumettre votre candidature via le formulaire officiel.

Yes, only for brands compatible with the artistic ecosystem.

TECHNICAL PROBLEMS

Check the file size or your connection. If not, contact support.

From Help & Support > Report a bug.

BILLING & FINANCE

In Dashboard > My income.

Payments are sent automatically within 7 business days (depending on the provider).

If you have specific questions or require more detailed information on any of these topics, please don’t hesitate to contact us through our website for personalized assistance. We look forward to welcoming you as one of our inspiring artists and loyal audience members, so that together we can foster creativity within ArtsUnivers.